Privacy Policy
Home Mortgage Alliance Corporation (DBA) Smartcashrefi (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://smartcashrefi.com and interact with our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and other details you provide through forms or communications
Contact Data: Information submitted for inquiries, applications, or appointment requests
Communication Data: Records of SMS messages, emails, and other interactions with us
Technical Data: Basic website usage data such as IP address and browser type (collected automatically for functionality and security purposes)
How We Collect Information
We collect information through:
Online forms on our website
Appointment booking submissions
SMS and email communications
Direct contact with our team
How We Use Information
We use your information to:
Provide and deliver real estate-related services
Respond to inquiries and customer support requests
Schedule and manage appointments
Send important updates, confirmations, and service-related communications
Conduct internal business operations and improve our services
We do not sell or use your information for unauthorized promotional purposes.
SMS & Communications
Users who visit https://smartcashrefi.com and interact with our forms or chat widget may voluntarily provide their mobile phone number.
During this process, users are presented with separate, optional checkboxes to choose how they would like to be contacted by Home Mortgage Alliance Corporation (DBA) Smartcashrefi.
Users may independently opt in to receive:
• Customer support messages related to their inquiry, application, or requested services
• Promotional and follow-up messages, including marketing offers and updates
Each checkbox represents a separate and distinct form of consent. Users may choose to opt into one, both, or neither type of communication. Consent to receive messages is not a condition of purchase or use of our services.
If a user opts in to receive SMS messages, message frequency may vary. Message and data rates may apply.
Users may opt out at any time by replying STOP to any message received. For assistance, users may reply HELP or contact us directly at [email protected] or +1 310-503-7071.
Home Mortgage Alliance Corporation (DBA) Smartcashrefi does not sell, rent, or share mobile numbers or messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are only used to deliver the services requested and are not shared, except with trusted service providers (such as messaging platforms) necessary to operate our communications.
Data Sharing Policy
We are committed to protecting your information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent, or share customer data for marketing purposes under any circumstances.
Cookies & Tracking Technologies
We do not actively use cookies or tracking pixels for advertising purposes. Limited technical data may be collected automatically to ensure website functionality and security.
Data Security Practices
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
Data Retention
We retain personal information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Third-Party Services
We use GoHighLevel (GHL) as our primary CRM, funnel builder, and communication platform.
GoHighLevel acts as a data processor and securely stores:
Contact information
Form submissions
Communication records (SMS and email)
Appointment scheduling data
Automation workflows
GoHighLevel enables us to deliver SMS, email, and appointment-related services efficiently while maintaining data security.
Your Rights & Choices
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data, where applicable
Opt out of communications at any time
To exercise your rights, contact us using the information below.
Opt-Out Instructions
SMS: Reply STOP to unsubscribe
Email: Click the unsubscribe link in any email
Direct Contact: Email us at [email protected]
Children’s Information
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
Home Mortgage Alliance Corporation
4 Hutton Centre Dr # 500
Santa Ana, CA 92707
United States
Email: [email protected]
Phone: +1 310-503-7071